Exchange / Return Policy
You can exchange the product within the first 7 calendar days of the item's delivery if you have faced any of the following issues:
- Product is defective and/or damaged.
- Product is described incorrectly or does not correspond to the item shown on the Website and purchased by the Customer.
- If you choose wrong model then you have to pay a shipping charge at the time of replacement(Exchange).
- Product should be in the same condition and original packaging as you received it, it must be unused and in perfect condition.
- Product must be accompanied by the invoice.
- Any Customized product cannot be exchanged or returned as it can't be a subject of resell any more.
- Return shipping charges are non-refundable.
- You will get the exchanged product within 7 (business vs. calendar) days.
- For Exchange Or Return We may ask you for Video of the case and About Phone Screenshot for verification and to make sure the issue isn't repeated.
Important Notice 1: Since All monitors and all phone screens have different color configurations (brightness/contrast settings), Replacement in case of difference of colors will not be provided. Even if you look at the same photograph on 2 different phone screens, colors will look slightly different. We hope you will understand the slight difference of different monitor/screen colors :)
Important Notice 2: Please read the description carefully about the product material before you place the Order. The material of the product is clearly mentioned in the product descriptions of each product. Replacements will not be provided in case you ordered the wrong material.
Important Notice 3: Please look at the reference photos on the product page to see how to product looks from top, bottom, and sides, in the banner images. There won't be any replacements in case you did not see side images and had different expectations. Rest be assured, the products are carefully designed to be protective from all 4 sides, the raised lip on top and bottom, protects the phone from any unusual fall there might happen.
- You Can apply for a refund within 24 hours of order.
- We do not provide refund for the Delivered Orders.
- Refund will be credited through the mode of payment within 3-7 Working days.